Job Title: Retail Sales Consultant

Location: Sigma Sports, Hampton Wick

Hours: 40.00 hours per week (Monday - Sunday)

Report to Store Manager

 

About Sigma Sports:

Founded in 1992 by two best friends, Sigma Sports has grown from humble beginnings to become a leading premium cycling retailer. With a passion for cycling at its core, we are proud of our heritage and our reputation as a trusted hub for the cycling community. We offer a curated selection of the finest bikes and accessories, alongside state-of-the-art workshops and bespoke bike fitting services. Our team is dedicated to providing expert advice, high- quality servicing, and a welcoming experience to cyclists of all levels.

This is an opportunity to work at our flagship store as the embodiment of the Sigma Sports brand, we are looking for a passionate and dedicated team to deliver exceptional customer experiences in-store. If you're passionate about cycling, want to work with the best brands in the industry and enjoy providing expert service, we want to hear from you.

Position Overview:

We are seeking a passionate and knowledgeable Retail Sales Consultant to join our team at our new store. In this customer-focused role, you will work closely with our customers in selecting the perfect bike and accessories for their next adventure. You will also be responsible for conducting bike sizing, managing stock and inventory, and ensuring a smooth order management process.

Key Responsibilities:

• Customer Consultation: Provide expert advice on selecting bikes and accessories, conduct sizings, and recommend maintenance and upgrades.
• Sales: Drive sales and meet targets by engaging with customers, upselling products, and fostering long-term customer relationships.
• Product Knowledge: Stay updated on the latest cycling products, trends, and technologies.
• Stock & Inventory Management: Handle stock control, conduct regular checks, and ensure the store is always fully stocked.
• Order Management: Process and track customer orders, ensuring timely delivery and communication.
• Merchandising & Store Maintenance: Ensure the store is visually appealing, organised, and fully stocked.
• Team Collaboration: Work with the team to create a positive environment, share knowledge, and maintain safety standards.

Skills & Experience:

• Previous retail sales experience, ideally within the cycling industry.
• Strong knowledge of bicycles, components, and accessories.
• Excellent customer service and communication skills.
• Organisational skills and attention to detail.
• Experience with inventory management systems is a plus.

Benefits:

• Competitive salary plus uncapped commission on sales.
• Generous staff discounts across a wide range of premium cycling products.
• Access to a dynamic environment with state-of-the-art workshops, bespoke bike fitting services, and expert advice.
• Company Pension Scheme.
• In house Cycle to Work scheme.

If you're passionate about cycling and customer service, and you're ready to be part of an exciting, growing network of retail stores, apply today!

How to Apply:

Please submit your CV and a cover letter outlining why you’re the perfect fit for this role to jack.ford@sigmasports.com. We look forward to hearing from you!