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Sigma Sports Bike Trade In
How do we price your bike?
Our bike valuation pricing model considers the age and condition of your bike, its original purchase price, any upgrades to the groupset and/or wheels, and how worn key components are.
Your bike's valuation can only be provided after an in-person inspection by our workshop team. Bikes with no proof of ownership will not be accepted.
How a Bike Trade In Works
In-Store:
Bike Part Exchange process in 4 simple steps
1. Contact Us – Reach out to our store before or after placing your new bike order. You can email us via our contact form here or call us at 0333 006 8833 (Option 2) to arrange a consultation for your new bike and book an inspection for your current bike.
2. Bike Assessment – Bring your current bike to the consultation, where our team will inspect it and complete a bike valuation.
3. Receive Valuation – We will provide a confirmed trade-in valuation for your bike.
4. Handover & Collection – Schedule an in-store appointment to hand over your current bike and collect your new one.
Need Help With a Bike Trade in?
Find out more about an in-store consultation and Bike Part Exchange at Hampton Wick, Oakham and Letchworth.
If you'd like more information about how Part Exchange works at Sigma Sports or want to get a custom quote for a bike you can't find feel free to Contact Us.
For more information about bike part exchange, checkout our Bike Trade In FAQ below.
Bike Trade In Frequently Asked Questions
Q: What is a bike part exchange?
A: Part exchange allows you to trade in your existing bike as credit toward the purchase of a new bike from us. This reduces the amount payable for your upgrade or replacement, making it a cost-effective way to acquire your next dream bike. We will provide a trade-in valuation, which can be applied as credit toward your new bike purchase.
Q: Does my bike need to be cleaned before dropping it off at the store?
A: Yes, we require all bikes to be cleaned before drop-off. If a bike arrives in a condition that is too dirty to assess or work on, a cleaning surcharge may apply.
Q: Do you accept and price all bikes?
A: We accept road, gravel, and time trial (TT) bikes that are less than five years old and had an original retail price of more than £1,500. However, we will accept bikes below this value if they were purchased from Sigma Sports within the past two years.
Please note that we do not accept e-bikes.
Q: How do you determine the trade-in value of my bike?
A: Our pricing model takes into account several factors, including:
- Original retail price
- Age and model year
- Overall condition
- The extent of wear on key components (items with more than 50% wear will be factored into the price, as they will need to be replaced before resale)
All quotes are subject to a final assessment by our mechanics.
Q: What happens if my new bike has a long lead time?
A: If your new bike has an extended lead time, we can still proceed with your order. In some cases, we may need to take your existing bike early to begin the process. Our sales team will assess the situation and guide you accordingly.
Q: Can I use my part exchange credit to purchase items other than a bike?
A: Yes, as long as your purchase includes a bike.
Q: Can I transfer my part exchange credit to a voucher?
A: No, the part exchange credit can only be used for purchases made through our stores.
Q: Can the part exchange value be used for accessories instead of a new bike?
A: No, the part exchange value must be applied towards the purchase of a new bike. Accessories alone do not qualify. However, if you are purchasing a bike, you may also use the credit towards accessories included in the same order.
Q: Can the part exchange value be used for a Cycle to Work Scheme order?
A: No, the part exchange value cannot be directly applied to a Cycle to Work Scheme order. As per scheme regulations, the voucher must cover the full value of the new order, and external credits or discounts cannot be used. Instead, Sigma Sports will refund the part exchange value to the customer via bank transfer only once the transaction is completed.
Please note: Your bike's valuation can only be provided after an in-person inspection by our workshop team. If your bike is equipped with electronic gears, you must provide the relevant chargers and cables at the time of drop-off. Failure to do so may result in an additional charge.